Food and Hospitality
Hospitality
SOFT SKILLS ENSURE SUCCESS
Our courses, assignments, and activities focus on improving employee retention and customer relations, both for employees and management itself. By improving soft skills, such as initiative and communication, this program is an excellent supplement to any on-boarding process.
- Communication - Build Relationships with Regulars
- Teamwork - Working Together with Coworkers
- Perserverance - Dealing with Unexpected Difficulties
- Critical Thinking - Make Less Mistakes
- Wellbeing - Handling Multiple Shifts in a Day
To complete this course, enrollees must complete three (3) core courses, (2) electives, and one (1) capstone project. Enrollees will automatically be enrolled in supplemental courses, which are optional unless assigned by a group administrator.
Check out some example footage from our program!
Playlist
4 Videos
The Hospitality Sequence
Complete the Following Courses to Earn a Certificate of Completion
Services and Sales
Getting started in a restaurant, or any other establishment, requires a fundamental understanding of the roles at that establishment. This course covers the basics, with a focus on roles: the host, the server, the busser, and the cook. We also include information on what could go wrong and how to handle it.
Food Safety and Handling
Working in Hospitality requires passing a food safety test. This course teaches important food safety requirements, along with tips for being proactive in keeping a sanitary environment. Identify problems in food storage, unsanitary work spaces, and more.
Food Service Management
Not all employees want to become management, but everyone benefits from knowing what management needs to do and how restaurants, bars, and more are founded and maintained. Learn about maintaining a lease, managing payroll, and more, with this course specialized on management does and don’ts.
Food Culture
Learn more about the different foods served around the world with this comprehensive course on food culture. Not only is food prepared differently in other countries, the idea of food is often different with communities eating, drinking and dining in different ways, at different times, and for different occasions.
Beverages and Bartending
This course covers the requirements for a liquor license, as well as basic beverage and bartending management. The course also includes some basic bartending tips for those who may be required to mix drinks and entertain.
Big Business and Franchising
This business course covers the process of franchising a restaurant brand, how it works and why management is both unique and similar. Learn how menus, logos, uniforms and more may be the same, and what management may change for local tastes.
Capstone 1: Food Service Pre-Exam
Aligned with industry requirements, this capstone project involves a week-by-week tutoring session, with the final requirement being a practice exam based on official ServSafe® materials. Students are enrolled until they successfully pass the exam and are ready to take the official exam itself.
Capstone 2: Establishment Plan
For those seeking to found their own restaraunt, bar, hotel, or anything else hospitality related, the Establishment Plan capstone is an on-going planning capstone culminating in an action plan for starting your own business. Weekly meetups with an advisor helps students establish loan documentation, budgetary calculation, building a menu, marketing materials, and much more. With experienced restaurant owners input, be ready to create your own.
Supplemental Courses
Included with Subscription to Help Build Skills
Visualizing Food Safety
Go the extra mile and prepare to pass the food safety exam. With additional information on food safety from industry experts, as well as information on health inspections and more, this course is the supplement all serious restaurant owners and workers should see.
Food Service in Healthcare
In conjunction with our healthcare program, healthcare hospitality deserves its own course with information on hospital and care facility in-house food preparation. Be extra cautious about the nutrition and specialty diets needed in this special intersection between hospitality and healthcare.
Food Business
This course included topics covered include menu planning, food safety, customer service, marketing, and financial management. Through practical exercises and real-world case studies, students will learn to create enticing menus, manage staff, and optimize operational efficiency. By course end, students will be prepared to launch their own ventures or excel in management roles within the food business.
Hospitality Intro with Russell Edmond
Join renowned industry expert Russell Edmond in this engaging course that provides an introduction to the world of hospitality. Explore key concepts and practical skills essential for success in the hospitality industry. From customer service to event planning, this course covers a range of topics to equip students with a solid foundation. Gain valuable insights from Russell Edmond’s expertise and industry experience, setting the stage for a rewarding career in hospitality.