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Question: What changes did you make that resulted in increasing productivity, improving efficiency, or lowering costs?


a. Very important to think of at least one example.

b. Whatever the answer is, it’s likely on your resume.

c. Make sure it’s a lasting change.

Example: When we had a budget crunch in 2018, I checked with finance and made some important personnel decisions that saved the company money. For instance, we were spending too much on contracting outside for tasks we could handle in-house. There were even smaller things, like janitorial services, which I was able to halve just to get us through that tough few quarters.