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Question: What changes did you make that resulted in increasing productivity, improving efficiency, or lowering costs?

Tips:

a. Very important to think of at least one example.

b. Whatever the answer is, it’s likely on your resume.

c. Make sure it’s a lasting change.

Example: When we had a budget crunch in 2018, I checked with finance and made some important personnel decisions that saved the company money. For instance, we were spending too much on contracting outside for tasks we could handle in-house. There were even smaller things, like janitorial services, which I was able to halve just to get us through that tough few quarters.