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For instance, if someone is asking you for some technical help, say, a Wi-Fi password for networking, go through a few quick points before resuming your work.

In this example, if you know Wi-Fi works, check to see that their software is up to date that they’ve tried restarting their computer.

Try this next example

  • WiFi problems, as with other tech problems, are not your job.
  • You can offer some help, but prioritize your schedule.