How to Respond to Technical Help
For instance, if someone is asking you for some technical help, say, a Wi-Fi password for networking, go through a few quick points before resuming your work.
In this example, if you know Wi-Fi works, check to see that their software is up to date that they’ve tried restarting their computer.
Try this next example
- WiFi problems, as with other tech problems, are not your job.
- You can offer some help, but prioritize your schedule.