How to Respond to Technical Help

For instance, if someone is asking you for some technical help, say, a Wi-Fi password for networking, go through a few quick points before resuming your work.

In this example, if you know Wi-Fi works, check to see that their software is up to date that they’ve tried restarting their computer.

Try this next example

• WiFi problems, as with other tech problems, are not your job.

• You can offer some help, but prioritize your schedule.