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Service and Sales

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Lesson 3, Topic 11
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Use Customer Service Templates

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Professionally responding to customers is important but remember to keep your response time low. This issue can be easily fixed with a template to use for basic and commonly-asked questions. It helps to reduce thinking time and leaves the customer satisfied with a quick response. You can also create a page solely to answer these questions to relieve stress from the customer service team. It also provides you with customer data to better improve certain aspects of your business.