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Service and Sales

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Lesson 1, Topic 2
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Undivided Attention

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One key aspect to successful correspondence is your undivided attention. This implies allowing the client to communicate their necessities and concerns with little to no interruption. Afterward, you can address your clients’ worries now equipped with the background. Your dedicated attention will greatly assist you in this venture and prepare a satisfactory response to the client. Listening carefully is a simple but very effective method to gain trust, something fundamental to bargains.