Back to Course

Service and Sales

0% Complete
0/0 Steps
Lesson 2, Topic 4
In Progress

Include Role-Play Scenarios

Lesson Progress
0% Complete

Provide staff with the chance to engage with products before they are openly released for business. Role-play scenarios give staff a better understanding of the product they are suggesting or selling, boosting their confidence and highlighting the selling points. 

These played-out scenarios prepare staff for great customer service and improve communication skills.