Call-in Orders and Reservations

Answering Phones Your job often will involve answering calls from potential customers. This may be a phone setup near the front of the establishment (where…

Providing Menus and Drinks

Menus Before or After Seating There is no standard practice as to when to hand your customers menus. For instance, some establishments with long wait…

Waitlist

Manage Your Waitlist If your restaurant has enough guests to have a lengthy wait list, then you must be doing something right!  To maximize profits,…